Payment Policy

Effective Date: December 25, 2024

At SaroBikeFix, we strive to make your shopping experience as smooth as possible. This Payment Policy outlines the methods and conditions for processing payments on our website. By making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following forms of payment for online purchases:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:

    • You can also complete your purchase using your PayPal account.

  • Other Payment Methods:

    • We may offer additional payment options at checkout. Please note that not all payment methods may be available for all customers or at all times.

2. Payment Authorization

  • Authorization Process:
    When you place an order, we will authorize your payment method. However, your payment will not be charged until your order is processed and ready to ship.

  • Verification:
    In some cases, we may require additional verification to confirm your payment details. If additional information is needed, we will contact you via the email address or phone number provided during checkout.

3. Currency

  • All payments on our website are processed in U.S. dollars (USD).

  • If you are making a purchase from outside the United States, your financial institution may apply currency conversion fees, which are not covered by SaroBikeFix. Please check with your bank for further details.

4. Billing Information

You agree to provide accurate and up-to-date billing information, including your name, address, and payment details. SaroBikeFix is not responsible for any errors due to inaccurate or incomplete billing information.

  • If there is an issue with your payment (e.g., declined payment), we will notify you promptly so that you can resolve the issue and complete your order.

5. Order Processing

  • Once your payment is successfully processed, we will send you an order confirmation email with details about your purchase. Please note that an order confirmation does not indicate that your order has been shipped or processed.

  • In the event that your order is canceled or there is an issue with payment, we will inform you as soon as possible.

6. Security of Payments

  • Encryption:
    We use industry-standard SSL (Secure Sockets Layer) encryption to ensure the security of your payment information during transmission.

  • Payment Processor:
    All payments are processed through secure third-party payment gateways that comply with the highest levels of security to protect your personal and financial information.

7. Payment Errors

  • Insufficient Funds:
    If your payment method is declined due to insufficient funds, we will notify you via email. You will need to provide an alternative payment method in order to complete your order.

  • Technical Issues:
    In rare cases, payment errors may occur due to technical issues. If this happens, we will work with you to resolve the issue and ensure your order is processed.

8. Refunds

If you are eligible for a refund, we will process the refund to the original payment method used for the purchase. For more information about refunds, please refer to our Refund and Returns Policy.

9. Contact Us

If you have any questions or concerns about your payment, please feel free to contact us:

SaroBikeFix
4200 Clear Valley Dr, Encino, California (CA), 91436
Phone: (205) 337-1132
Email: info@sarobikefix.net
Website: https://sarobikefix.net